Our Services
Ticketing and Technology Strategy
We help define what you need from ticketing and related partners and how to get there. Our work covers system reviews, market scans, technology alignment and readiness planning. The outcome is a clear and realistic strategy before you approach the market or make changes.
Tender and Procurement Leadership
A successful procurement process delivers more than just the best product. It secures the right strategic partner. From tender design and market engagement to evaluation and negotiation, we ensure your selection process is clear, competitive and aligned to your organisational objectives.
System Transitions and Project Delivery
We support organisations through complex system changes including vendor transitions, platform upgrades and operational handovers. Our focus is on minimising disruption, maintaining continuity and ensuring all moving parts such as technology, people and processes are ready when it counts.
Commercial Modelling and Contract Structuring
We help you understand your value to partners and whether your commercial arrangements reflect that. Our work includes scenario modelling, reviewing fee structures, and aligning contract terms to performance and strategic goals. The result is a stronger negotiating position and greater transparency in your partnerships.
Fan and Visitor Experience
From purchase to event day, the experience you deliver shapes how fans, members and guests engage with your organisation. This service focuses on making that journey seamless, consistent and well supported, whether it is buying a ticket, entering a venue or accessing premium and member benefits.
Partner Performance and Accountability
Choosing the right partner is only the beginning. This service helps you put the structure in place to monitor delivery, measure performance and maintain alignment over time. We work with you to define expectations, set meaningful KPIs and ensure your provider remains accountable as the relationship evolves.