01
Strategy Review

National Gallery Victoria

Engaged to assess NGV's ticketing and technology strategy, we delivered a detailed review of current systems and future opportunities, including specific recommendations to support long-term planning and market engagement. One of Australia's most significant cultural institutions, the NGV required advice that respected both the complexity of their operation and the expectations of their audience.

02
Corporate Ticketing

PGA Australia

Developed and implemented a corporate and sponsor ticketing solution for PGA Australia tournaments. The model now forms the basis of a scalable corporate distribution platform used across other major events, creating a new commercial channel for the organisation and improving the experience for their most valuable guests.

03
Commercial Review

Gold Coast Suns

Engaged to assess the Suns' existing ticketing arrangement with a focus on commercial return and value alignment. The review included benchmarking, operational analysis and practical recommendations to support future planning and partner performance. A club of this profile deserves to know exactly what its partnership is worth.

04
Vendor Performance

Gold Coast Convention & Exhibition Centre

Provided independent advice on vendor performance and customer experience delivery, including a review of current ticketing operations. Introduced aligned partners to demonstrate what better could look like and support future decision-making. Sometimes the most valuable thing an independent advisor can do is show what the alternative looks like.

05
Operational Delivery

Brickman Exhibitions

Oversaw the operational delivery of the LEGO Star Wars Exhibition in Melbourne and its preparation for an international tour across multiple continents, including long-term planning, global ticketing strategy and venue partner selection. A project that required thinking well beyond the Australian market from day one.

06
Procurement

Brisbane Racing Club

Led the end-to-end procurement process for a new ticketing and membership provider across BRC racecourses. Delivered RFP documentation, vendor engagement, evaluation support and commercial modelling. A process designed to secure the right long-term partner, not just the best short-term proposal.

07
Strategy & Modelling

Melbourne Convention & Exhibition Centre

Developed a modelling and strategic options paper to support MCEC's review of ticketing services. Work included stakeholder engagement, procurement readiness and partnership structure recommendations to guide a future market engagement. One of Australia's most significant convention venues required a genuinely independent view of its options.

08
National Strategy

Winarch Group

Engaged to support the development of a national ticketing and patron experience strategy across Winarch's new developments. Work included technology platform planning, operating model design and commercial approach recommendations. Building a ticketing and experience strategy from the ground up for a national portfolio of new venues is exactly the kind of engagement where independent, senior advice makes the most difference.

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If you want an independent view from someone who genuinely knows this space, we would welcome a conversation.

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